Every day managers and supervisors face a myriad of personalities in the workplace. Here, for the first time in English, is a humorous, yet practical guide to dealing with all those seemingly 'incompetent' people on your staff. Author Gabriel Ginebra guides you through the 'Fougi Model' to diagnose inefficiencies and learn how to discern and improve peoples' behaviors in the workplace. Business readers the world over can benefit from this innovative approach to managing staff.
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